The Sales & Technical Support Executive – India will support the Branch Office in sales
execution, technical support, and market development activities, acting as a local point of
contact for customers while coordinating closely with the Head Office.
Sales activities are permitted under the Branch Office structure; however, final authority for
pricing, contracts, invoicing, and collection remains with the Head Office, unless explicitly
delegated in writing.

Sales & Market Development

• Conduct customer visits, meetings, and product presentations with admixture

manufacturers, ready-mixed concrete (RMC) producers, precast concrete manufacturers,
and related stakeholders

• Develop and maintain relationships with existing and prospective customers
• Generate sales leads and business opportunities and follow up on customer inquiries
• Support commercial discussions and negotiations in coordination with the Head Office
• Assist in execution of sales orders after confirmation by the Head Office

Technical Support & Customer Coordination

• Provide first-level technical support regarding product applications, usage guidelines, and

performance expectations

• Coordinate product trials, testing, and evaluations with customers under guidance from

the Head Office technical team

• Collect and communicate technical feedback and performance data to the Head Office
• Support customers during trial pours and evaluation phases

Market Intelligence & Reporting

• Prepare periodic sales, market, and activity reports
• Collect competitor information, including product offerings, market positioning, and

indicative pricing trends

• Monitor market developments, customer requirements, and industry trends

Internal Coordination

• Coordinate with Head Office teams on order processing, logistics planning,

documentation status, and customer communication

• Support post-sales follow-up activities and customer satisfaction initiatives