MIG-3189
Rooms Division Manager
Kigali, Rwanda · September 12, 2024
Hiring Status Unconfirmed
Key responsibilities
Oversee the Front Office and Housekeeping operations, ensuring seamless guest experiences.
Monitor and improve guest satisfaction scores, addressing guest feedback and resolving issues promptly.
Manage and optimize occupancy levels, room allocations, and daily reporting.
Lead and mentor teams, fostering a culture of excellence, professionalism, and accountability.
Collaborate with other departments to maintain luxury standards and ensure a personalized guest experience.
Desired candidate profile
Experience: 5+ years in a similar role at a luxury hotel or resort.
Skills: Strong leadership, communication, and problem-solving abilities. Proficiency in hotel management systems.
Attributes: Attention to detail, guest-oriented, and capable of working in a fast-paced environment.
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