Responsibilities
The duties identified below are the essential functions of the position.
● Perform as a practice expert for the billing department on all issues related to billing, collections,
and posting.
● Lead a team of billing professionals, that can include charge entry, payment posting and
collectors.
● Carry out audits of current procedures and processes to uncover areas for improvement.
● Train, allocate work and resolve problems within the assigned billing team.
● Review work performance of team members.
● Lead, guide and manage assigned team to achieve daily, weekly and monthly Key Performance
Indicators (KPI’s).
● Provide motivation to employees to achieve their best performances with a high degree of quality
and quantity.
● Answer questions from clients, team members, patients, or others in a professional manner.
● Meet/speak with customers for month-end review and to address any questions or potential
issues.
● Successfully meet or exceed quality goals.
● Engage in ongoing personal development in line with the growth and development strategy.
Qualifications
A minimum of 5 years of Revenue Cycle Manager experience within a medical billing and collection
company is required. In addition, knowledge through hands on experience in charge entry, coding,
collections, payment posting, onboarding of new clients, clearinghouses/claim submission and rejections,
use and overall knowledge of insurance portal, is needed.

Knowledge and Skills Required

• Strong technical knowledge and skills.
• Excellent problem solving abilities.
• Ability to complete work independently and prioritize work.
• Knowledge of clients’ terminology and their health care industry.
• Ability to work both independently and within a team environment.
• Maintain confidentiality.
• Possess an understanding of HIPAA as it relates to Personal Health Information (PHI).
• Basic knowledge of general accounting principles and standards.
• Proficient use of computer applications, such as MS Office and accounting software, and general

office equipment.

• Excellent written, verbal, and interpersonal communication skills.
• Continue to learn and follow coding guidelines and initiatives as they continue to be released.

Where payer requirements differ, be agile enough to adapt to the needed format used by the
specific payer for correct coding guidelines.