Job Summary

An experienced and highly organized Project Delivery Manager to lead the end-to-end delivery of client projects involving a combination of software solutions, hardware procurement, infrastructure, field installation, systems integration, and ongoing technical services. The role is responsible for converting approved project scope into a coordinated delivery plan and ensuring that all technical, operational, commercial, and client-facing activities are executed successfully.

The successful candidate will coordinate internal engineering and development teams, suppliers, logistics providers, subcontractors, field technicians, and client stakeholders to ensure projects are delivered safely, on schedule, within approved scope and budget, and to the required quality standards.

Key Responsibilities

Project Planning & Delivery Management

• Own the end-to-end delivery lifecycle from project initiation and mobilization through deployment,

commissioning, handover, and project closure.

• Develop integrated project plans, delivery schedules, milestones, resource plans, and dependency

maps covering software, hardware, logistics, site works, installation, testing, and client activities.

• Coordinate software release timelines with procurement, shipping, customs clearance, site

readiness, installation, and commissioning schedules.

• Track project progress against approved scope, schedule, budget, and deliverables and take

corrective action when variances arise.

• Maintain project documentation including project plans, action registers, issue logs, risk registers,

change requests, status reports, and acceptance records.

Hardware Procurement, Logistics & Inventory Readiness

• Coordinate hardware procurement, supplier lead times, shipping, customs clearance, local

transport, warehousing, and delivery to project sites.

• Monitor procurement and logistics risks and escalate potential delays before they affect the

deployment schedule.

• Ensure all hardware, accessories, licenses, consumables, tools, and installation materials are

complete, verified, and staged before field deployment.

• Coordinate with suppliers and vendors on product availability, warranty requirements, replacements,

defects, and delivery commitments.

• Maintain visibility of project equipment and inventory status from purchase through installation and

handover.

Site Readiness, Installation & Field Services

• Coordinate site surveys and readiness assessments covering power, network connectivity, physical

space, mounting requirements, environmental conditions, access, security, and other deployment dependencies.

• Plan and schedule field engineers, technicians, electricians, installers, subcontractors, and other

resources required for site implementation.

• Ensure field teams have approved scope, drawings, method statements, equipment lists, access

requirements, and installation instructions before mobilization.

• Supervise or coordinate on-site installation activities and ensure workmanship, safety,

documentation, and quality requirements are met.

• Coordinate site access, permits, work windows, inductions, and client facility requirements prior to

deployment.

Software Deployment & Systems Integration

• Coordinate with software developers, system architects, network engineers, and infrastructure

teams to ensure software and platform readiness before deployment.

• Oversee provisioning, configuration, software installation, firmware updates, system setup, user

access, and integration activities for deployed solutions.

• Coordinate integration between software platforms, hardware devices, APIs, networks, cloud

services, and third-party systems.

• Ensure configuration requirements, deployment procedures, rollback plans, and release

dependencies are clearly understood by delivery teams.

• Facilitate resolution of cross-functional technical issues that may affect implementation or

commissioning.

Testing, Commissioning & Handover

• Coordinate end-to-end testing, system integration testing, user acceptance testing, performance

validation, and site commissioning activities.

• Ensure defects, punch-list items, and outstanding technical issues are tracked through closure

before final acceptance.

• Coordinate client training, user orientation, operating documentation, technical manuals, warranty

information, and handover packages.

• Obtain formal client acceptance, sign-off, and completion documentation for delivered systems and

project milestones.

• Ensure completed projects are transitioned properly to support, maintenance, or managed service

teams with clear ownership and service expectations.

Client & Stakeholder Management

• Act as the primary delivery contact for assigned projects and maintain clear, professional

communication with client stakeholders throughout the project lifecycle.

• Conduct project kickoff meetings, progress reviews, deployment coordination meetings, and

handover sessions as required.

• Provide concise project status updates covering progress, upcoming milestones, risks, issues,

decisions, and required client actions.

Manage expectations regarding project scope, timelines, dependencies, responsibilities, and acceptance criteria.

• Coordinate with both senior client representatives and on-site operational or facility personnel during

implementation.

Vendor, Subcontractor & Service Provider Management

• Coordinate and manage third-party suppliers, subcontractors, installers, logistics providers, and

specialist service providers involved in project delivery.

• Monitor vendor performance against agreed scope, schedule, service levels, safety requirements,

and quality standards.

• Validate subcontractor deliverables and completed works before acceptance or recommendation for

payment.

• Support commercial and technical negotiations with vendors when delivery, pricing, scope, warranty,

or service issues arise.

• Maintain appropriate records of vendor commitments, deliverables, deficiencies, and corrective

actions.

Risk, Change, Quality & Safety Management

• Maintain project risk, issue, dependency, and action registers and ensure appropriate mitigation and

escalation actions are implemented.

• Identify scope changes early and ensure changes are documented, assessed for impact, approved,

and reflected in project plans and commercial arrangements.

• Ensure deployments follow approved technical standards, quality requirements, installation

procedures, and client acceptance criteria.

• Coordinate compliance with applicable workplace health and safety requirements, site rules,

electrical safety, and installation standards.

• Ensure incidents, non-conformances, or material project deviations are reported and resolved

appropriately.

Project Commercial & Reporting Responsibilities

• Work with management, finance, procurement, and technical teams to monitor project costs,

procurement commitments, subcontractor costs, and delivery-related expenses.

• Support project forecasting, variation assessment, milestone billing, and documentation required for

invoicing where applicable.

• Prepare regular project delivery reports for management and clients.
• Identify potential cost overruns, schedule impacts, resource constraints, and commercial risks and

escalate them promptly.

• Support project closeout reviews and capture lessons learned for future projects.

Required Skills & ExperienceMinimum 3 years of experience managing technical project delivery, preferably involving acombination of software, hardware, infrastructure, networking, telecommunications, IoT, or field installation activities.Demonstrated experience coordinating multiple teams, vendors, suppliers, and client stakeholdersacross project delivery activities.Experience managing project schedules, dependencies, risks, issues, changes, and clientdeliverables.Good understanding of the software implementation lifecycle and the operational requirementsinvolved in hardware or infrastructure deployment.Experience with procurement, logistics, vendor coordination, or equipment deployment is highlydesirable.Ability to read and understand technical documentation, implementation plans, network diagrams,system architecture diagrams, bills of materials, and site deployment requirements.Familiarity with project and task management tools such as Jira, Microsoft Project, Smartsheet,Monday.com, Asana, ClickUp, or equivalent platforms.Good working knowledge of Microsoft Office or Google Workspace for project reporting, scheduling,documentation, and stakeholder communication.Strong organizational, prioritization, problem-solving, and time-management skills.Excellent written and verbal communication skills and the ability to communicate effectively withtechnical and non-technical stakeholders.Ability to work under pressure, manage multiple concurrent projects or workstreams, and meetagreed deadlines.Technical & Operational KnowledgeGeneral understanding of software deployment, cloud systems, networking, servers, APIs,databases, and system integration.General understanding of hardware deployment, cabling, power requirements, network connectivity,edge devices, and on-site technical installation.Understanding of testing, commissioning, user acceptance, handover, and operational supporttransition processes.Familiarity with service management concepts such as incident management, change management,service levels, and post-implementation support.Awareness of cybersecurity, access control, data protection, backup, and business continuityconsiderations during system deployment.Education & CertificationsBachelor's Degree in Information Technology, Computer Science, Engineering, Project Management,Operations Management, or a related discipline is preferred.Equivalent practical experience in technical project delivery may also be considered.Project management certifications such as PMP, PRINCE2, CAPM, Certified ScrumMaster (CSM), orsimilar qualifications will be an advantage.ITIL Foundation or other service management certification will be an advantage.Desirable / Nice-to-Have ExperienceExperience delivering projects involving IoT devices, CCTV, access control, vehicle tracking,telecommunications, solar/power systems, data centers, cloud infrastructure, or enterprise IT systems.Experience coordinating customs clearance, freight forwarding, warehouse staging, or equipmentmovement for technology projects.Experience managing subcontractors, field installation crews, electrical works, civil works, orstructured cabling activities.Experience supporting government, enterprise, or multi-site project deployments.Knowledge of Agile, Waterfall, or hybrid project delivery methodologies.Experience preparing implementation plans, rollout schedules, method statements, deploymentchecklists, handover documentation, and project acceptance packs.