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JO-Y982W1

Operations Manager

Mumbai, India · October 7, 2026

Actively Hiring

City
Mumbai
Country
India
Experience
2–4 years
Compensation
INR 30,000 – 35,000
Work mode
Office
Relocation
Required
Industry
NGO
Vacancies
1
Posted
October 7, 2026

Key responsibilities

Key Responsibilities

Hastakala Project

  • Mobilize and engage women beneficiaries for tailoring and beautician training.
  • Coordinate with trainers and ensure quality and timely delivery of training programmes.
  • Conduct and maintain assessments, attendance and beneficiary records.
  • Manage raw material inventory and finished-product stock; identify cost-effective sources for raw materials.
  • Develop online and offline sales/market linkages for Hastakala products.
  • Identify placement opportunities for beautician trainees and maintain placement follow-up.
  • Prepare regular MIS, progress reports and donor documentation.

Yuva Pragati Kendra (YPK)

  • Oversee end-to-end operations of computer skills, English speaking and personality development programmes.
  • Support youth mobilization, student engagement and retention.
  • Ensure quality training delivery and mentor students in soft skills and workplace readiness.
  • Coordinate assessments and certification.
  • Identify employers, organize placement drives and facilitate placement opportunities.
  • Follow up with placed youth regarding joining, retention and transition support.
  • Maintain accurate MIS, records and project reports.

General Responsibilities

  • Coordinate with project teams, trainers, beneficiaries and other stakeholders.
  • Monitor project activities against planned targets and timelines.
  • Identify operational challenges and support timely resolution.
  • Ensure adherence to ELF policies, ethical standards and code of conduct.
  • Undertake additional responsibilities assigned by management in the interest of the projects and organization.

Desired candidate profile

To manage the end-to-end operations,
implementation, quality, monitoring and reporting of the Hastakala and YPK
projects, ensuring effective delivery of training, beneficiary engagement,
assessments, placements, market linkages and project outcomes.Education: Bachelor’s/Master’s degree in Management, Business Administration, Social Sciences, or related field.Experience: 2–4 years inoperations management, preferably with an NGO, social enterprise, or development organization.Strong experience inteam management, administration, logistics, procurement, budgeting, and project coordination Excellent leadership, communication, problem-solving, and stakeholder-management skills. Proficiency in MS Office/Google Workspace and operational reporting.Strong command of English: local language skills are an advantage.Willingness to work onsite and travel to field locations as required.

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