JO-Y982W1
Operations Manager
Mumbai, India · October 7, 2026
Actively Hiring
Key responsibilities
Key Responsibilities
Hastakala Project
- Mobilize and engage women beneficiaries for tailoring and beautician training.
- Coordinate with trainers and ensure quality and timely delivery of training programmes.
- Conduct and maintain assessments, attendance and beneficiary records.
- Manage raw material inventory and finished-product stock; identify cost-effective sources for raw materials.
- Develop online and offline sales/market linkages for Hastakala products.
- Identify placement opportunities for beautician trainees and maintain placement follow-up.
- Prepare regular MIS, progress reports and donor documentation.
Yuva Pragati Kendra (YPK)
- Oversee end-to-end operations of computer skills, English speaking and personality development programmes.
- Support youth mobilization, student engagement and retention.
- Ensure quality training delivery and mentor students in soft skills and workplace readiness.
- Coordinate assessments and certification.
- Identify employers, organize placement drives and facilitate placement opportunities.
- Follow up with placed youth regarding joining, retention and transition support.
- Maintain accurate MIS, records and project reports.
General Responsibilities
- Coordinate with project teams, trainers, beneficiaries and other stakeholders.
- Monitor project activities against planned targets and timelines.
- Identify operational challenges and support timely resolution.
- Ensure adherence to ELF policies, ethical standards and code of conduct.
- Undertake additional responsibilities assigned by management in the interest of the projects and organization.
Desired candidate profile
To manage the end-to-end operations,
implementation, quality, monitoring and reporting of the Hastakala and YPK
projects, ensuring effective delivery of training, beneficiary engagement,
assessments, placements, market linkages and project outcomes.Education: Bachelor’s/Master’s degree in Management, Business Administration, Social Sciences, or related field.Experience: 2–4 years inoperations management, preferably with an NGO, social enterprise, or development organization.Strong experience inteam management, administration, logistics, procurement, budgeting, and project coordination Excellent leadership, communication, problem-solving, and stakeholder-management skills. Proficiency in MS Office/Google Workspace and operational reporting.Strong command of English: local language skills are an advantage.Willingness to work onsite and travel to field locations as required.
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