Organization of constant control over company's KPIs. Informing about deviations and critical issues
on projects. Reporting on attendance and other operational indicators. Managing human resources
of the location, taking responsibility for achieving KPIs of the location. Responsible for effective
management of personnel training for production needs. Responsible for entering financial data into
accounting systems (1c, Dot, others) to create payments for GA.
● Working to improve overall office productivity/quality.
● Analyzing on an everyday basis, productivity and quality indicators, as well as the amount of
time the team worked.
● Initiating training and re-trainings in order to improve quality and productivity indicators.
● Starters onboarding, conducting weekly meetings. Training distribution, preparing
onboarding plan for starters.
● Assigning tasks to graphic assistants according to the project plans.
● Communication with QM regarding instructions, quality issues, amount of data to be
checked, etc.
● Setting up the process, creating instructions and other required documents, for efficient
operation of company/location.
● Consolidation of such data as: time spent on all projects in the location, performance,
quality, Idle, Bug Case
● Reporting on all projects, ensuring that calculation of hours spent for work and payments
are correct at the end of each month
● Preparing weekly feedback for TLs on operational issues
● Apple Connect account management. Monitoring accounts database
● Chat monitoring (Zimbra, Hangouts, etc.)
● Distribution and analysis of the resource available at the location
● Identification and analysis of underperformers. Fraud monitoring at the location.
● Run a safe, injury/accident free workplace
● Analyze and improve organizational process and workflow, employee and space
requirements, and equipment layout; implement changes
● Communicate all operating policies and/or issues at department meetings
● Work closely with the management team to set and/or implement policies, procedures, and
systems and to follow through with implementation.

● Contribute operations information and recommendations to strategic plans and reviews;
prepare and complete action plans; implement production, productivity, quality, and
customer-service standards; resolve problems.
● Accomplish operations and organization mission by completing related results as needed

Skills and qualifications
Level of education: Higher economic or technical education
Language skills: English (Upper intermediate and above),
Work experience: from 2 years of work in a similar position
Computer / hardware skills:
Confident user of Microsoft Office (Excel, PowerPoint, Word, Outlook), G-suit and ability to catch
new software fast.
Personal qualities:

• Excellent analytical skills
• The presence of strategic thinking
• Focus on the result when achieving the goal
• Sociability
• Resistance to stress
• Flexibility
• Ability to learn
• Ability to work with a team