Hardware & Software Management
 Maintain and troubleshoot office laptops, desktops, and mobile devices.
 Install, update, and manage travel-related software (e.g., booking systems, CRM tools).
 Ensure antivirus and security software are up-to-date.
Website & Online Booking System Support
 Coordinate with web developers or manage CMS (e.g., WordPress) for website updates.
 Monitor website performance, uptime, and security.
 Assist with integration of booking engines, payment gateways, and travel APIs.
 Ensure SEO and analytics tools are functioning properly.
Email & Communication Systems
 Set up and manage Outlook accounts and email configurations.
 Troubleshoot email delivery issues and spam filtering.
 Manage mailing lists and newsletter systems (e.g., Mailchimp).
Travel Technology Tools
 Support and maintain online travel platforms (e.g., Amadeus, Sabre, Travelport).
 Train staff on using booking systems and travel management software.
 Ensure data accuracy and synchronization across platforms.
IT Security & Data Protection
 Implement basic cybersecurity measures (firewalls, backups, access controls).
 Ensure compliance with data protection regulations (e.g., GDPR).
 Manage user access and permissions across systems.
Technical Support & Training
 Provide first-level support to staff for IT-related issues.
 Train employees on new software tools and digital workflows.
 Document IT procedures and maintain user guides.
Reporting & Analytics
 Assist in generating reports from booking systems and CRM tools.
 Support data analysis for marketing and sales teams.

Hardware & Software Management
 Maintain and troubleshoot office laptops, desktops, and mobile devices.
 Install, update, and manage travel-related software (e.g., booking systems, CRM tools).
 Ensure antivirus and security software are up-to-date.
Website & Online Booking System Support
 Coordinate with web developers or manage CMS (e.g., WordPress) for website updates.
 Monitor website performance, uptime, and security.
 Assist with integration of booking engines, payment gateways, and travel APIs.
 Ensure SEO and analytics tools are functioning properly.
Email & Communication Systems
 Set up and manage Outlook accounts and email configurations.
 Troubleshoot email delivery issues and spam filtering.
 Manage mailing lists and newsletter systems (e.g., Mailchimp).
Travel Technology Tools
 Support and maintain online travel platforms (e.g., Amadeus, Sabre, Travelport).
 Train staff on using booking systems and travel management software.
 Ensure data accuracy and synchronization across platforms.
IT Security & Data Protection
 Implement basic cybersecurity measures (firewalls, backups, access controls).
 Ensure compliance with data protection regulations (e.g., GDPR).
 Manage user access and permissions across systems.
Technical Support & Training
 Provide first-level support to staff for IT-related issues.
 Train employees on new software tools and digital workflows.
 Document IT procedures and maintain user guides.
Reporting & Analytics
 Assist in generating reports from booking systems and CRM tools.
 Support data analysis for marketing and sales teams.