Well-respected technology leader with 8+ years of progressive network engineering
management experience with high growth software companies

• Ability to enable new business models and modernize legacy applications through the use of

modernized technology stacks

• Strong operational and management skills with a track record of on-time delivery and

consistently meeting project deadlines

• Experience working cross functionally with Product, Sales, and Customer Success

organizations

• Coding experience with sufficient programming knowledge to contribute as needed and

establish credibility with other developers

• Innovative, passionate people leader able to assess, recruit, develop talent and manage high

performance teams

• Experience leading diverse teams (Development, DevOps, QA, DBA), including the use of

3rd party resources

• Knowledgeable in scalable, multi-tenant SaaS application design principles and relational

database architectures

• Experience managing network, server infrastructure and cloud environments
• Well-versed in Agile software development methodologies, including a strong partnership with

product management

• Effective at internal and external relationship building, with good communication skills
• Strong business acumen; able to quickly grasp key business drivers in the industry and

recommend how the Company should respond

• Experience establishing and managing to a financial budget, including making trade-offs in

prioritizing projects

Required Capabilities as IT Services Manager:

• Strong ability to build, develop and maintain mutually profitable relationships with all

customers

• Maintain daily, weekly and monthly communications with all customers
• In-depth knowledge of network and server infrastructure, web, app systems architecture,

design and development

• Hands on experience with complex project management
• Strong leadership experience
• Proven history of innovative change management
• Outstanding communication, interpersonal and leadership skills
• Excellent organizational and time-management skills
• Effective negotiation and vendor management skills
• Proactive problem solver
• Microsoft Azure Cloud
• Amazon Web Services
• Google Cloud Services
• Network & Server infrastructure
• HyperV & VMware virtualization
• Backup, Disaster Recovery & Business Continuity
• Ubiquiti UniFi Networking Equipment
• Fortinet Next Generation Firewalls