Develop programs to implement transformational change which will enable the bank to deliver products and services which are
efficient and highly effective of high-quality and user-centred
 Develop, manage, monitor and implement the digital strategy in line with the bank values, objectives and priorities
 Create and support an environment of digital innovation and best practice, ensuring the use of technologies for the benefit of
stakeholders and members
 Create and embed a prioritization approach to develop a roadmap for innovation with the relevant processes, tools and metrics
to support business objectives and new growth opportunities
 Ensure collaboration, knowledge sharing, and digital best practices between partners and colleagues to help embed a robust
digital ecosystem
 Measure ROI on digital projects, fine-tuning approaches as needed to ensure bank is investing in the right tools and resources
 Ensure that all relevant digital initiatives are fully integrated into the strategic-planning process for leadership commitment,
resource allocation and execution
 Work with consultants/teams across the business to generate innovative digital solutions for products, services, processes,
customer experiences, marketing channels, and business models
 Own and centrally monitor the digital innovation project portfolio
 Lead/participate and recommend best practices in digital transformation projects
 Assess the suitability of software packages and applications to meet business needs
Build, manage and continue to grow an internal and external digital innovation ecosystem

Education & Experience -Advanced degree in business, technology or engineering

Mandatory professional qualifications or licenses -Project Management / Digital Transformation
Qualification in Leadership & Management

Technical Skills Required:
Experience of designing, owning and evaluating organizational
transformations and delivering large scale change that add value from
data and information
 Proven track record of leading successful digital transformation
projects
 Knowledge of the contemporary digital landscape of organizations and
experience of bringing leading technology and process optimization practices to an organization to drive sustainable improvements in
business performance
 Understand core business processes and associated technical solutions
 Experience of working at Senior Manager / Head level in a large
organization leading on digital and information services
 Experience of managing large budgets and have built processes and
people teams to deliver digital change and transformation for the
future
 Experience with modern data technologies will be advantageous.