Execute day-to-day administrative tasks including arranging pick-ups and deliveries, tracking shipments, photo shoots, updating contacts, conducting research, organizing, assisting creatively
● Working closely with internal colleagues as well as external industry contacts.
● Organizing and coordinating meetings and calls
● Support with inbox management, flagging emails and where appropriate actioning or responding to requests on founders’ behalf
● Assisting accountant with bookkeeping and expense reporting
● Assist in planning and managing travel schedule (travel, accommodation and itinerary)
● Assisting with any ad hoc request of the founders
● Interact with recruiters, hiring managers and candidates providing a high level of customer service throughout recruiting process
● Take note and update inventory
● Assist in preparation of PowerPoint presentations, Excel sheets, Word documents; proofreading external facing documents when required
● Maintaining and updating the main e-commerce website including the products’ inventory and processing the orders Production
● Purchase orders and fabric procurement<br>Strong sourcing and logistics skills
● Create production packs; assist with any necessary research for sourcing and supplying
● External communication and liaison with factory
● Communicate and send necessary presentation and tracking information to buyers and suppliers
● Monitor fabric inventory, placing orders, shipment coordination and custom clearance
● Manage all incoming and outgoing couriers of the company
● Preparing all the export documents for overseas deliveries including Invoice, Packing List, Order confirmations, Payment confirmation, Certificate of Origin, etc. and coordination with customers and courier for custom clearance

• Consistent maintenance and organization of studio and atelier
• Ensure priorities are managed, addressing daily and long term requests
• Act as Point of Contact for Clients
• Manage day-to-day correspondence and update reports for each client order
• Communicate with clients on deadline, fittings, appointments, etc, providing excellent customer service
• Handle complaints and ensure that they are solved rapidly in an efficient and professional manner
• Record all client data (fit notes, measurements, photos, sketches, etc.) and ensure that they are properly digitized, organized, copied and distributed accordingly.