The ERP Manager is responsible for the successful management and execution of ERP software
implementation projects and other business projects. The ERP Manager will need to understand
business objectives and proactively manage all aspects of the project to meet or exceed the business
expectations
The ERP Manager will manage resource assignment and planning, scope, timeline, and budget,
developing and maintaining a positive and professional relationship with all project stakeholders.
ERP Management X3 exp is a must .  Organise, create, execute and successful completion of projects,
acting as the primary point of contact for the client while managing
business expectations and satisfaction.
 Provide project management and oversight to business
implementations including the development of project plans and
schedules, task management, resource planning, and
communication.
 Oversee and manage the documentation of business requirements,
functional requirements/specifications, interface requirements, data
conversion requirements, and design documentation.
 Manage the change management process of various projects across
the global organisation.
 Apply ERP best practice and if needed to implement new business
process.

Facilitate project meetings and provide timely status updates to
management on the project status, including a budget, task
completion, timeline, potential risks, and scope.
 Exercise risk and issue management by identifying potential
constraints based on activities and timeframes and lead an effort to
identify appropriate solutions to mitigate the impact on the project.
 Participate in the development and continual improvement of
departmental standards, methodologies, procedures, and tools.
 Assign/delegate work assignments to team members and monitor
project deliverables.
 Motivate team and focus on quality, time, and scope.

Leadership/Resources
Management

 Develop strong and effective working relationships with all other
departments to ensure efficient and effective processes.
 Have clear and good communication with all departments.
 Foster good teamwork.
 Liaise with HR for new man power recruitment and/or replacement.
Training & Development  Conduct training assessment and identify skills or knowledge gaps

that need to be addressed.
 Work in collaboration with Human Resources department to design
and develop training program either external or internal training.

Key Performance Indicators:
Indicate the quantifiable measures that are used to evaluate successful performance in the role (e.g.
quality, output rate, accuracy, timeliness, defect rate, variance from targets).
 Project completion
 Adherence to planning
 Helpdesk efficience

Budgetary Responsibility:
If this job has responsibility for managing a budget, or revenue target, indicate the annual value
associated to the role (e.g. revenue, expenditures, budgets, income, sales)
 IT budget / expenditures
Management Responsibility:
If this job has responsibility for managing a team, indicate the size and scope of the team managed (e.g.
total no of direct and indirect reports, variety and diversity of teams / functions / units managed, and the
type of activities that must be managed and integrated)
 ERP Specialist, IT Officers
Job Requirements:

Qualifications &
Certifications

The minimum formal academic education & certifications required for
appointment in the job. Include required subject area(s) of qualification
 Bachelors degree in computer science, software or systems
engineering, accounting, business, or other technology-related field
preferred.

Experience The minimum period of relevant experience required for appointment in the
job. Include required level and area / industry / field of experience required
 5+ years project management experience, with demonstrated ability
to effectively direct, coordinate, and follow up with team members to

ensure timely completion of project deliverables through all phases
of a project life cycle.
 Ability to lead and motivate functional and technical teams.
 Experience managing, supporting, developing, and/or analyzing ERP
or related applications
 Knowledge of project management best practices and experience in
project management methodologies and application development
and deployment.
 Proficiency in MS Word, MS Excel, and MS PowerPoint

Skills & Attributes

An indication of the aptitudes, technical skills and know-how required for
appointment in the job
 Strong interpersonal skills including conflict resolution and
managing business satisfaction.
 Excellent communication (verbal and written)
 Organisation, presentation, and planning skills
 Demonstrated ability to prioritize and manage the workload of
multiple projects and tasks and work under time constraints.
 Commitment to improving internal practices.
 Strong attention to detail.
 Team player. Strong team building and mentoring skills.
 Proven ability to solve problems.