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MIG-2286

customer engagement Specialist

Sri Lanka · March 31, 2022

Hiring Status Unconfirmed

City
Sri Lanka
Industry
Digital Marketing & Digital Property Maintenance Company.
Vacancies
1
Posted
March 31, 2022

Key responsibilities

Microsoft Dynamics 365 CRM, .Net and Microsoft SQL solutions
Setup, configuration and support of third party applications
Create and document solution designs and architectures
Develop well-engineered, supportable technology solutions that meet the needs of the global users, business, IT and integrate well with the existing overall architectural standards in the company
Work with Project Managers to determine estimates, timelines, and project tasks
Participate in requirements gathering process
Participate in establishing guidelines and standards for the coding
Ensure that the support and infrastructure staffs have all proper information for deployment and support
Must be able to manage multiple tasks and priorities independently and with efficiency
Microsoft Dynamics CRM configuration, customization, and development. Must have experience with Dynamics 365 Customer Engagement. Must be knowledgeable in creating managed and unmanaged solutions

Desired candidate profile

Job location:-Remote Work From Home

Dynamic 365 customer engagement Specialist.

  • 2+ years of experience supporting Dynamics CRM,

preferably a newer version (Dynamics 365,2015 and/or 2016)

they will primarily be supporting Dynamics 365 CRM Online

  • Interest in working morning

(6am – 2pm) and/or afternoon (2pm – 10pm) shifts

  • Experience and comfort level in supporting users remotely by phone or screen sharing

capability

Configuration experience with D365/Dynamics CRM

  • Experience supporting D365/Dynamics CRM configurations where the application is integrated

with other systems

  • Microsoft D365/Dynamics CRM certification

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