Aarti Kashyap is a leading provider of air charter services, dedicated to delivering exceptional service and bespoke air travel solutions. We are seeking a talented CRM Specialist to join our team and help enhance our customer relationship management processes.

Role Overview:
The CRM Specialist will be responsible for managing and optimizing our CRM system to ensure the highest level of customer satisfaction and operational efficiency. The ideal candidate will have a strong background in CRM management, excellent analytical skills, and a passion for enhancing customer experiences.

Bachelor's degree in Business Administration, Marketing, IT, or a related field.
Minimum of 4 years of experience in a CRM role, preferably within the air charter or aviation industry.
Proficiency in CRM software (e.g., Salesforce, HubSpot, Zoho).
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Ability to work collaboratively in a team-oriented environment.
Detail-oriented with strong organizational skills.
Desired Skills:

Experience with data analysis and reporting tools.
Knowledge of the air charter industry and its unique customer needs.
Ability to adapt to new technologies and software quickly.
Project management experience is a plus.