MIG-3612
Commercial Manager
Zambia, East Africa · January 21, 2026
Hiring Status Unconfirmed
Key responsibilities
The Commercial Manager will be responsible for overseeing sales operations, managing client relationships, and ensuring profitable growth through effective contract management and business development. This role requires strong commercial acumen, negotiation skills, and leadership to drive revenue and maintain long‑term partnerships.
Key Responsibilities
Sales & Business Development
Identify new business opportunities and expand market presence.
Develop and implement sales strategies to achieve revenue targets.
Manage key accounts and build long‑term client relationships.
Commercial Operations
Oversee contracts, pricing, and order management.
Negotiate terms with clients, vendors, and partners to maximize profitability.
Ensure compliance with company policies and commercial frameworks.
Client & Partner Management
Act as the primary point of contact for private clients, boutiques, and retail partners.
Strengthen relationships with stakeholders to drive repeat business.
Provide consultative support to clients, ensuring satisfaction and loyalty.
Team Leadership
Lead and mentor sales teams to deliver consistent performance.
Monitor KPIs, track performance, and implement improvement plans.
Foster a culture of accountability, collaboration, and customer focus.
Market & Strategy
Conduct market analysis to identify trends and competitor activities.
Collaborate with marketing teams to support product launches and campaigns.
Provide insights to management for strategic decision‑making.
Desired candidate profile
Required Skills & Qualifications
Bachelor’s/Master’s degree in Business, Marketing, or related field.
5–12 years of experience in sales, commercial management, or business development.
Strong negotiation and contract management skills.
Proven track record of achieving sales targets and managing large accounts.
Excellent communication, interpersonal, and leadership abilities.
Knowledge of CRM tools and sales analytics.
Experience in retail, luxury, FMCG, or B2B sectors preferred.
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