What you’ll be doing?
If you are curious about technology and the possibilities it creates, then this job may be perfect for you. As
part of the Business Transformation IT team, you will use your expertise to solve complex problems and find
unique solutions. The work you’ll do every single day will improve people’s lives.
Our Business Transformation IT team is constantly making it easier for our customers to do business with us as
well as for our employees to work more efficiently. As a Business Analyst you will understand the business
needs and requirements as well as the system impacts. An Agile approach will be applied to manage projects
of various sizes throughout the full software development life cycle (SDLC) from inception through to
implementation. Using your top-notch facilitation skills, you’ll work with a variety of stakeholders designing
solutions, managing expectations, mitigating risks, and delivering results.

• Workshop facilitation in order to collect client requirements and perform analysis for projects.
• Responsible for analysing problems, co-creating solutions with the development team.
• Responsible for story definition, story writing and acceptance criteria
• Managing execution, highlighting risks and dependencies, and resolving conflicts (where necessary).
• Keeping project scope in check (in conjunction with Product Owner).
• Ensuring that the solutions as implemented meet expectations.
• Drive and support effective teamwork within the department.
• Conduct system integration and functional testing.
• Support the roll out of new technical solution and /or changes.
• Seek opportunities to continuously improve the current system.
• Assistance to Operational Support area.

• BA qualification required
• Minimum of 3 to 5 years' Business Analysis experience
• Strong Agile SDLC experience required
• Technical skills/tools – MS Office Suite, Google Docs, database knowledge, ERP systems, SQL(Not essential), and more.
• Non-Technical/business Analysis skills – Documentation, requirement elicitation, business process management, and more.
• Exceptional communication and negotiation skills. Analytical thinking, problem-solving, and decision making
• Keep up to date with industry knowledge, business process management skills along with technical proficiency.

Skills you should have.....

• Interpersonal Skills
• Negotiating and Influencing Skills
• Ability to Manage own Workload and Timelines
• Conflict Management
• Motivated and Self-Driven