MIG-2161
AM- NACH Operation
Navi Mumbai · December 22, 2021
Hiring Status Unconfirmed
Key responsibilities
Ø Drive a relationship and project management with NACH team/ Complaints management/ Reconciliation team (or another assigned products and teams) in FPB through daily liasing and coordination with all stakeholders.
Ø Conduct structured monthly product performance review for products NACH.
Ø Regular tracking of operational issues like decline, downtime and reviewing them with respective departments of bank.
Ø Align and manage internal stake holders within product/ops teams within TAT.
Desired candidate profile
Ø Closure of customer complaints and queries.
Ø Ensuring 100% compliance to NPCI policies and NPCI circular implementation in FINO.
Ø Excellent communication, interpersonal skills and analytical skills.
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